If you receive the message "Invalid Username / Password" please make sure you are typing your password and username correctly, and please be aware that it is Case Sensitive. If you are unsure of your correct username or password, please click the Forgot Password link located below the sign in box.
If you receive the message "Your Session Has Ended" this means that your web browser or a security feature on your computer is preventing you from logging in properly. If you are using AOL, please use Internet Explorer or Firefox as your web browser for Response Magic. If you have a Firewall on your computer, such as Norton Antivirus, AVG, or MacAfee, please try temporarily disabling them.
If you are able to log in, but then are quickly logged back out, this means that your sessions are not being stored properly. Please see the explanation above in regards to sessions ending.