Get Support and Give Feedback
Platinum Synergy Group
Ryan Hache Apr 29 • 1 • Home Office Pro / HomeOfficePro 2.0 - Tutorials & FAQs
Many new users try to test their website with the email address they first sign up with and they get the a shocking result and find the contact is not added properly to their contact manager and it even shows a different distributors website.
(don't panic)
This is because the email address is already in the database. We make sure the initial referring website gets the contact and the prospect is shown the initial referrers website. This is in place to protect your referrals from "enroller shopping". It's a measure we put in place to protect our users and to make sure the person who referred that prospect remains with the right person and there is never a time where the same prospect is being called by two people in the same business.
When you test your website you need to make sure you use a email address that is not already used in the system.
We recommend mailinator.com for a quick test.. This service allows you to pick any email address @mailinator.com and check mailinator.com's website shortly after to view the messages that gets delivered to the contact.
If you would like to test all the emails in the sequence we recommend setting up a Gmail account at gmail.com as you will get all the emails from the autoresponder sequence with this type of test.
Monika Wilk Apr 09 • Home Office Pro / Features and Tools
Learn how to import contacts into Home Office Pro back office by watching this video:
http://screencast.com/t/XjVgjev7
*Note: the Import Contacts feature is not available in all versions of Home Office Pro.
Monika Wilk Apr 08 • Home Office Pro / HomeOfficePro 2.0 - Tutorials & FAQs
when adding yourself make sure you use brand new email address as HomeOfficePro software doesn't allow you to add duplicate email addresses to the system.
You can visit gmail.com to get a free test email address and then add that to your contacts :-).
or you can use a service like malinator.com if you only plan on using that email address for testing.
If you added a legitimate contact that did not show up, try the search feature to make sure you didn't place them under a status you don't normally view.