Is a link or the domain name you are sending in your emails listed on the SpamHaus Domain Block List (DBL)?
This is a very common occurrence for any site that is being used for marketing, it is very simple for an recipient to complain about a domain inside of an email and as result the domain will be listed on the SpamHaus DBL. This happens to a lot of hosted customers, even ones who do not do outbound marketing.
There is a very simple fix for this which has to be done by the owner of the website.
If you are not the owner of the domain name causing your email to get filtered..
1. contact the owner of that domain with a link to this article.
2. post the content you are linking to on a different domain name so that you can send your message without being dependant on another parties domain.
To check if your domain name or domain names are listed with SpamHaus please visit this link and enter your domain to check.
If you are not listed your domain name will show up as Green
If you are listed you will show up as Red
If you are listed you must go to
And enter your domain name and an email address associated with this domain for example firstname.lastname@example.org or email@example.com. If you do not have one of these email addresses already for your site this is a free service offered by hosting customers at the Platinum Synergy Group please contact support and ask them to create an email alias firstname.lastname@example.org and point it to the email address of your choice ( please provide an email you wish to have it forwarded to ).
Once you have submitted the form, you will receive an email to verify you are the owner of the domain follow the instructions in the email and you will be removed from the blocklist fairly quickly.
If you are unable to be removed from the blocklist please contact email@example.com issue and our team will help you get this resolved.